Per the Terms of Service, Webservio does not offer refunds for early termination. Most of our services have a standard minimum contract term of one year. If you wish to break the contract, the fee is the remainder of payments due within the contract term. This amount may be paid in a lump sum upon cancellation or for the remainder of the term according to the normal payment schedule (ie. monthly, quarterly). If you paid in advance, such as with an annual payment, no further amount is generally necessary.
Are there exceptions?
We can look at it on a case by case basis. Please submit a ticket to request an account review.
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